Refund policy

At our online pharmacy, we prioritize your satisfaction above all else. However, due to the sensitive nature of the products we offer and the regulations that govern them, we have established a specific policy for refunds. Please carefully read through our policy to fully understand what to expect when purchasing medications for erectile dysfunction, premature ejaculation, and female sexual dysfunction from our online pharmacy.

Purchases and Payments

When you make a purchase on our online pharmacy, it is crucial to understand that all sales are final. Due to the specific nature of the products we sell, we are unable to issue a refund for any order once payment has been made. This is primarily because these medications are prescription items and cannot be restocked once they have left our facility for safety and health reasons. Charge-backs done against any orders will be rigorously contested. Customers responsible for charge-backs will be banned until the issue is resolved.

Order Cancellations

While we do not offer refunds after the purchase has been made, we do offer an option for order cancellation before payment. If payment has not been made, any order will automatically be cancelled after 7 days. We encourage customers to carefully review their orders before completing their purchase to avoid any confusion or misunderstandings.

Unpaid Orders

If you have placed an order but have not completed the payment process, do not worry. The order will remain active in our system for a period of seven days. If payment is not made within this period, the order will be automatically cancelled. There is no need for you to take any action to cancel the order, and no penalties or charges will be incurred.

Order Discrepancies and Damages

In the rare instance that you receive a product that is incorrect or damaged, please get in touch with our customer service team as soon as possible. We will work with you to address the situation as effectively as we can. This, however, does not guarantee a replacement, but we will always strive to ensure your satisfaction within the confines of our policy.

Contact Us

If you have any questions about our refund policy, feel free to get in touch with our support desk. We are here to provide you with the information you need to make informed decisions about your purchases. Reach out to us through the "Contact Us" page on our website. We understand that our refund policy might seem strict, but we assure you that these measures are in place to uphold the highest standards of safety and regulatory compliance.

As a trusted provider of medications for erectile dysfunction, premature ejaculation, and female sexual dysfunction, we thank you for your understanding and appreciate your cooperation. Remember, all the products listed on our website are intended to improve the quality of your life. Your satisfaction is our ultimate goal, and we are continually working to provide the best service and highest quality products. If you need more information about our products or policies, do not hesitate to reach out to us.

We appreciate your trust in, and we look forward to serving you.